An IT support company are looking for a hardworking and passionate for technology individual to join their IT department in South Yorkshire. KEY DUTIES * Handling incoming phone calls and gathering required information. * Responding to incoming emails and prioritising incidents. * Proactively logging alerts from our monitoring systems. * Dealing with IT problems and incidents for a variety of customers and technologies. CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated