Bathroom Fitter

Bedford and the surrounding areas
Up to £40,235.84 (depending on skills and experience)
Permanent, Full Time

Planned Works Team: 40 hours worked 8am-5pm, Monday-Friday

Please note: Salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process. If shortlisted, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.

At bpha, we're looking for a Bathroom Fitter to join our In House Maintenance Services ream, carrying out bathroom replacements and upgrades within our customers' homes and vacant properties. Working across a range of trades including plumbing, carpentry, tiling, plastering and decorating, you'll play a vital role in maintaining and improving homes for our residents.

Key Respnsibilities

• Delivering high-quality bathroom installations and replacements from start to finish.
• Undertaking a variety of trade tasks including plumbing, carpentry, tiling, plastering and decorating.
• Providing an excellent customer experience while working in occupied homes.
• Maximising first-time fixes and maintaining high standards of workmanship.
• Managing van stock and sourcing materials efficiently to support service delivery.
• Following all health, safety and compliance procedures to ensure safe working practices.

Key Performance Indicators (KPIs)

• Compliance with SHEQ standards and training requirements.

• High customer satisfaction scores and low complaint rates.

• First-time fix rate and productivity metrics.

• Quality of workmanship and post-inspection results.

• Efficient use of materials and van stock.

• Accurate and timely job reporting.

Person Specification

Essential:

• Strong commitment to customer service excellence.

• Organised, self-motivated, and able to manage time effectively.

• Good communication and problem-solving skills.

• High attention to detail and quality.

• Basic IT literacy for using handheld devices and job systems.

• Broad trade and construction experience, especially in kitchen fitting.

• Sound knowledge of health and safety practices.

• Experience working under time constraints.

• Full clean driving licence.

Desirable:

• Willingness to learn new construction skills and develop within the role.

• Experience working in occupied homes.

• Familiarity with NHF schedule of rates.

• Training in handling non-licensed asbestos.

• First Aid Training.

Qualifications:

• GCSEs or equivalent.

• NVQ Level 2 or higher in a construction trade, or C&G 6219-07 Multi-skills.

We reserve the right to close this recruitment if we receive a suitable number of applications. On this basis, we advise that applications are submitted as soon as possible.