Project Coordinator

Location: Hounslow, West London
Salary: £15.00 per hour
Job Type: Temporary to Permanent
Start Date: Immediate
Working Pattern: Full-time, Office Based (1 day per week from home available after successful completion of 3-month probation)

We are recruiting for an experienced and highly organised Project Coordinator to join a busy team based inHounslow. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, coordinating projects, analysing data, and engaging with stakeholders at all levels.

Originally created as an administrative position, this role has evolved into a key project coordination function requiring strong digital skills, exceptional communication abilities, and the confidence to work with senior managers, operational teams, contractors, and clients.

The successful candidate will play a vital role in supporting the delivery of electrical and highways-related projects, maintaining data integrity across multiple systems, investigating customer complaints, producing reports, and ensuring project information is accurately managed and communicated.

Key Responsibilities

• Provide comprehensive project administration support to the Electrical Services team.
• Coordinate activities across multiple projects, ensuring deadlines and actions are tracked and completed.
• Chase updates and information from senior managers, operational crews, and external contractors.
• Monitor project progress and maintain accurate records across multiple systems.
• Support programme updates and assist with project reporting.

Data Management & Analysis

• Receive, validate and process project information from various sources.
• Enter, maintain and update information within central databases and Excel spreadsheets.
• Manage data across multiple systems, ensuring accuracy and consistency.
• Catalogue records using appropriate classifications and tags.
• Digitise physical records and transfer them into electronic systems.
• Retrieve and provide information upon request.
• Produce data reports and analyse trends, discrepancies and performance metrics.
• Utilise advanced Excel functions including Pivot Tables, Lookups and data analysis tools.

Reporting & Communication

• Produce professional reports, summaries and project documentation.
• Prepare presentation materials for management meetings and stakeholders.
• Communicate clearly and confidently with internal and external stakeholders.
• Tailor communication style to suit different audiences, from operational staff to senior leadership teams.
• Support client-facing activities where required.

Experience Required

• Previous experience in a Project Coordinator, Project Administrator, Project Support Officer, or similar role.
• Strong project administration experience.
• Excellent written and verbal communication skills.
• Experience investigating complaints, reviewing cases and drafting formal responses.
• Strong customer service and stakeholder management skills.
• Advanced Microsoft Office skills, particularly Excel.
• Ability to analyse data and produce meaningful reports.
• Experience working across multiple digital systems and databases.
• Excellent organisational skills with strong attention to detail.
• Ability to manage competing priorities and work to deadlines.
• Confident communicating with senior managers and external stakeholders.
• Proactive, self-motivated and able to work independently.
• Strong problem-solving abilities.
• Experience producing reports and presentations.

Personal Attributes

• Confident and professional.
• Organised and highly detail-oriented.
• Diplomatic and tactful when managing challenging situations.
• Resilient and comfortable working in a demanding environment.
• Able to influence and motivate others to provide information and complete actions.
• A strong team player who can also work independently.
• Adaptable and quick to learn new systems and processes.
• Analytical, inquisitive and naturally curious.
• Proactive with a positive, can-do attitude.

Please contact Paige Dent at Office Angels Staines to express your interest in this opportunity.

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