Your new company You will be joining a well-established manufacturing organisation in Nottinghamshire with a strong reputation for quality and customer service. Due to ongoing business requirements, they are looking to recruit a Customer Scheduler on a temporary basis for an initial period of around 3 months.This is a varied, customer-focused position where you will act as a key link between customers and internal operational teams, helping to ensure customer requirements are understood, achievable and delivered effectively. Your new role Reporting to a senior member of the operational team, you will be the main point of contact for your allocated customers and will manage requirements from initial order through to delivery.Your responsibilities will include: Acting as a key point of contact for customers, resolving scheduling and order-related queries Managing customer requirements and ensuring orders are processed accurately in line with agreed terms Working closely with production teams to ensure customer requirements and timescales are achievable Monitoring customer orders and tracking progress through production Identifying potential delays or changes in priorities and communicating these internally Developing strong relationships with customers and internal stakeholders Working closely with Purchasing, Planning and other operational teams to resolve supply issues Supporting with outstanding customer accounts where required Hosting customers during site visits Supporting the preparation and presentation of customer KPI information Maintaining high standards of accuracy, quality and customer serviceWhat you'll need to succeed To be successful in this position, you will ideally have: Previous experience within a customer-facing, scheduling, order management or manufacturing environment Strong organisational skills with the ability to manage several priorities simultaneously Excellent attention to detail and a high level of accuracy Strong Excel and PowerPoint skills Confident communication skills and the ability to work effectively with stakeholders at different levels The ability to remain organised and solutions-focused when working under pressure A positive, proactive and resilient approach Good time management skills and the flexibility to adapt to changing prioritiesPrevious experience within an engineering or production environment would be advantageous, as would experience producing and presenting customer KPI information. What you'll get in return You'll be offered a temporary contract for an initial period of around 3 months, with a rate of pay equivalent to a £30,000 annual salary, paid hourly on a weekly basis.This is a great opportunity to join an established manufacturing business in a varied role with exposure across customer service, production, planning and supply chain. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)