Customer Service Advisor Beeston | £13.12 per hour | Full-time | Fixed-term contract Looking for a busy Customer Service role where no two days are the same? We’re recruiting Customer Service Advisors for a well-established organisation in Beeston. If you enjoy helping people, solving problems and delivering great customer service, this could be a brilliant opportunity for you! The role As a Customer Service Advisor, you’ll help customers with a wide range of queries across telephone, email, WhatsApp, live chat and social media. You’ll work in a busy, fast-paced environment, handling multiple enquiries and systems while providing a positive customer experience. What we’re looking for Confident communication and a friendly, empathetic approach Good problem-solving skills and the ability to take ownership of queries Confidence using computers and learning new systems The ability to stay calm and professional under pressure A positive attitude and a genuine interest in helping customers Previous experience in customer service, retail, healthcare or another customer-facing role would be great, but it’s not essential. Hours and working pattern Full-time hours, office based in Beeston Shifts between Monday and Sunday Two full weekends worked in every four-week rotation, with time off during the week and two full weekends off Flexibility is essential. Please note that annual leave cannot be authorised during the busy Black Friday period. What’s on offer? £13.12 per hour Fixed-term contract until 31 December 2026, with potential for extension Structured training and ongoing support Generous employee discounts Pension scheme and flexible benefits, including discounted gym membership Free, 24/7 counselling and wellbeing support Interested? If you enjoy helping people and would like to join a busy, varied customer service team, we’d love to hear from you