Salary: Competitive + Benefits

Hours: 37.5 hours per week

Are you an experienced retail leader with a passion for delivering exceptional customer service and driving commercial success?

Our client, a premium British lifestyle brand, is looking for an enthusiastic and hands-on Assistant Store Manager to support the day-to-day running of their Marlow store. This is a fantastic opportunity for a commercially minded retail professional who thrives in a fast-paced environment and enjoys motivating teams to deliver outstanding results.

Working closely with the Store Manager, you'll help lead and inspire the store team, ensuring an exceptional customer experience while driving sales performance and operational excellence.

The successful candidate will have previous retail management or supervisory experience

Key responsibilities

• Supporting the day-to-day management of the store
• Leading the team to achieve sales targets and business KPIs
• Delivering exceptional customer service and brand experience
• Assisting with staff rotas, payroll preparation and team scheduling
• Managing cash handling, banking and till reconciliation
• Monitoring stock levels and liaising with merchandising teams
• Producing weekly business and performance reports
• Handling customer queries and resolving issues professionally
• Supporting store marketing initiatives, events and VIP shopping experiences
• Maintaining high visual merchandising and store presentation standards
• Assisting with recruitment, onboarding and team development
• Ensuring health & safety compliance and store security procedures are followed

Skills/Experience

• Previous retail management or supervisory experience
• Strong customer-facing and sales experience
• Proven ability to motivate and develop teams
• Excellent organisational and communication skills
• Good commercial awareness and numerical ability
• Experience producing reports and analysing sales performance
• Strong Microsoft Office skills, including Excel
• A proactive, hands-on approach and willingness to lead from the front
• The ability to thrive in a busy and fast-moving retail environment

Benefits

• Opportunity to join a growing premium retail brand
• Supportive and collaborative team culture
• Career development opportunities
• Competitive salary and benefits package
• A varied and rewarding role where no two days are the same

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.