Independent Living Partner

We are currently working with a housing association to recruit an Independent Living Partner on a temporary basis to be the first point of contact for tenancy, leasehold and scheme management for customers living in Independent Living Schemes

Contract: 2-3 months

Hourly rate: £25.43 (Umbrella)

Hours: 37 | Monday to Friday

Location: West London

Key responsibilities:

• Provide an intensive housing management service for both rented and leasehold properties for older people, including customer inductions
• Undertake effective customer viewings, to contribute towards timely void management, complete allocations and manage low level anti-social behaviour in line with relevant policies and procedures
• Understand and apply tenancy law for example, as it relates to abandonment, assignment, succession, mutual exchange and tenancy terminations
• Help customers sustain their tenancy/lease and their independence by providing advice on their rights and responsibilities and taking appropriate early intervention action when required
• Manage the local alarm systems through liaising with the social alarm monitoring provider to give and receive up to date information regarding customer data, customer welfare, switch over and receive back responsibility of the scheme/s and the testing of equipment
• Undertake ongoing monitoring of estate contracts, such as lift maintenance, fire safety equipment, social alarm repairs and communal cleaning
• Complete weekly and monthly inspections of communal areas and schemes. Ensure that all issues relating to fire risk, health & safety and repairs are documented and acted upon and own them through to completion

The successful candidate will have:

• Full UK Driving licence and access to a vehicle
• Enhanced DBS

If this opportunity is of interest, please apply with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.