Fire Alarm & Emergency Lighting Technician Salary: £40,000 basic (dependent on experience) + Commission Incentive Package Hours: Monday to Friday, 8:00 am - 5:00 pm (40 hours per week) Role Summary We are looking for an experienced Fire Alarm & Emergency Lighting Technician to carry out maintenance, servicing, fault finding, breakdowns, remedial works and occasional minor installations across a variety of customer sites. The successful candidate will have strong technical ability, excellent attention to detail and a commitment to maintaining compliance with relevant industry standards. Key Responsibilities * Maintain, service and carry out remedial works on fire alarm and emergency lighting systems across various customer sites. * Conduct inspections, testing, diagnostics and fault finding, producing detailed technical reports. * Ensure compliance with BS 5839-1:2025, BS 5266-1:2025 and all relevant health and safety policies. * Work on other fire-related systems, including air sampling systems, beam detection, flame detection, disabled toilet alarms, disabled refuge systems and nurse call systems. * Maintain accurate and up-to-date records of all work completed. * Communicate effectively with customers, providing excellent service and resolving issues promptly. * Work collaboratively with colleagues to support operational delivery and continuous improvement. Skills & Qualifications * Knowledge of and hands-on experience with fire alarm and emergency lighting systems. * Strong understanding of relevant industry standards and compliance requirements. * Experience working with a variety of addressable and conventional fire alarm systems. * Maintenance experience with aspirating detection systems. * Level 3 EAL or FIA qualifications in Fire Alarms & Emergency Lighting Systems would be beneficial but are not essential, as training will be provided. * Excellent communication and customer service skills. * Full UK driving licence and willingness to travel, including occasional overnight stays when required. Personal Attributes * Customer-focused: Committed to delivering high-quality service. * Proactive: Able to work independently and resolve technical problems effectively. * Adaptable: Comfortable working in a variety of environments and responding to changing priorities. * Detail-oriented: Strong awareness of compliance, safety and accurate record-keeping. * Committed to professional development: Willing to keep up to date with industry standards and new technologies. * Professional integrity: Demonstrates a strong work ethic and professional approach. What We Offer * Competitive basic salary of up to £40,000, depending on experience, plus a commission incentive package. * Monday to Friday working hours, 8:00 am - 5:00 pm. * 20 days' annual leave plus statutory bank holidays. * An additional day's holiday for each full year of completed service, up to a maximum of 25 days. * Travel time paid after the first 30 minutes each way, with callouts paid door to door. * Refer-a-friend scheme. * Company-issued workwear and tools