Main Duties and Responsibilities

Producing Exciting Digital Media

• Work with and support the Marketing team by capturing and editing a large volume of photography & videography according to briefs provided, by us and by other teams.
• Take a creative lead on our digital content, offering innovative ideas and being brave in trialling new concepts.
• Curate digital content throughout the year which both showcases the Students’ Union and portrays the student journey.
• Ensure all work is provided to specification and to set deadlines, with sufficient time to make amendments where necessary.

Media Consent & Management

• Oversee the consent process for all media, ensuring all subjects understand how we may use our footage and that we have their permission in return.
• Manage the storage of all media so that our files are secure and easy to access for the team.

Student Staff Management

• Provide comprehensive line management support for our part-time Digital Content Creator team.
• Take the lead on the recruitment and onboarding of our Digital Content Creators.
• Create development opportunities for our Digital Content Creators, coaching and upskilling them throughout their student staff journey to ensure they get the best out of the role.
• Ensure our Digital Content Creators have access to detailed briefs, high-quality equipment and speedy feedback.

Supporting The Wider SU Team

• Work closely with all staff in the Marketing team, sharing ideas and offering inspiration on possible content concepts.
• Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.
• Support with the delivery of brand activations, outreach activities and larger events as needed.

General Duties

• Set high standards of integrity, punctuality, accuracy, politeness and professionalism. By personal example promote a positive image of the SU and ensure staff provide an excellent customer service.
• Ensure the effective and efficient day to day running of the department.
• Contribute towards the delivery of the SU’s strategic plan.
• Attend conferences, training events and meetings as necessary.
• Build and maintain effective relationships with external stakeholders and providers.
• Undertake individual projects as required for the benefit of Uni of Herts students.
• Have a flexible approach to work and undertake any other reasonable duties that may be required, including general administration.
• Keep up to date with relevant local, national, international & sector developments, changes in legislation and good practice.
• Be sensitive when handling confidential information.
• Be aware of the department’s impact on the environment and to work within the environmental policies of the SU and the Uni of Herts.

This document outlines the duties required for the time being of the post entitled Creative Content Producer, to indicate the level of responsibility. It is not a comprehensive or exhaustive document and the management of Hertfordshire Students’ Union may vary duties from time to time that do not change the general character of the job or the level of responsibility.

PERSON SPECIFICATION

Creative Content Producer

• A degree in a film, photography or a media-based subject
• A minimum of 12 months experience in a photography and/or videography role
• Proven skills in and sound knowledge of editing software (i.e. Adobe Creative Cloud, especially After Effects, Lightroom, Photoshop and/or Premiere Pro)
• Basic marketing knowledge
• A creative eye with excellent attention to detail
• Ability to create and maintain strong working relationships with a wide range of stakeholders including staff, students and external providers
• Experience handling a heavy workload and working under pressure
• Excellent written and verbal communication skills, with the ability to communicate at all levels
• Ability to work to a brief and to tight deadline
• An enthusiastic, driven and proactive team player that can overcome problems in a constructive way
• Able to make work fun and enjoy what they do
• Self-motivated and self-reliant
• Punctual, organised and flexible
• Ability to think outside of the box and come up with new, fresh ideas
• Facilitative of others’ ideas and non-judgemental
• Ability to tap into students’ mindset and understand what appeals to them
• Commitment to Equal Opportunities and understanding of its relevance to Students' Unions
• Ability to work with a wide range of people from different backgrounds and cultures
• Evidence of continuous commitment to career and personal development
• Appreciation of the culture and working arrangements within Students’ Unions
• Able to work occasional evenings and weekends when required