Senior IT Trainer

Passionate about AI, learning and innovation? Our prestigious US law firm client is looking for a tech-forward Senior IT Trainer to transform how its London office and global teams develop, collaborate and embrace the latest AI-powered tools.

What’s On Offer:

• Salary to £90,000 + exceptional employee benefits
• 30 days annual leave + bank holidays
• Sought-after City location
• St Paul’s / Blackfriars / City Thameslink

Senior IT Trainer – What You’ll Be Doing:

• Deliver engaging instructor-led and virtual training programmes for global audiences, including new hire onboarding, skills training and tailored departmental sessions
• Design innovative e-learning content and learning resources using tools such as Adobe Captivate and Camtasia
• Champion the adoption of AI tools, including ChatGPT, Harvey and Copilot, creating practical learning resources and identifying opportunities to improve efficiency through AI
• Partner with project teams to support the successful rollout of new technologies, ensuring user-focused training and seamless adoption across the firm
• Assess learning needs, analyse Help Desk trends and user feedback, and continuously enhance training programmes to improve user confidence and reduce support requests
• Build awareness of IT Learning & Development services across the firm, promoting a culture of continuous learning and technology adoption
• Provide one-to-one coaching and ongoing support to colleagues, helping them maximise the value of the firm's technology and AI solutions

Senior IT Trainer – What We’re Looking For:

• 5+ years’ experience in a similar / IT Trainer role within a law firm
• Ability to quickly learn, master and deliver training on new technologies and enterprise applications (legal technology experience such as iManage, Intapp or Litera is advantageous)
• Experience using AI tools, such as ChatGPT, Harvey or Copilot, to create engaging learning content and improve training delivery
• Expertise in adult learning principles, with the ability to simplify complex technical concepts into engaging, user-friendly training