Commercial Account Handler Coventry | £30,000–£38,000 + Bonus Flexitime | Up to 40 working-from-home days per year | On-site parking Are you looking for a commercial insurance role where you can develop your knowledge, build lasting client relationships and work alongside people who will support your progression? Or perhaps you have a background in personal lines and are ready to take your career into commercial insurance? We are working with a successful broking group looking to welcome a Commercial Account Handler to its Coventry team. With a strong reputation for client service and ambitious plans for the future, this is an opportunity to join a business where teamwork, professional development and looking after clients are central to the way it operates. The Opportunity You will help manage a varied portfolio of existing commercial insurance clients, working closely with an Account Director and an experienced broking team. Your focus will be on understanding clients’ businesses, responding to their insurance needs and providing a reliable, personal service throughout the policy lifecycle. You will join a supportive office led by knowledgeable insurance professionals, giving you the opportunity to build your technical expertise and take the next step in your career. What You’ll Be Doing Handling day-to-day enquiries from existing commercial clients. Supporting renewals, policy amendments and mid-term adjustments. Understanding clients’ requirements and helping ensure their cover remains appropriate. Liaising with insurers to obtain quotations and negotiate terms. Preparing and checking policy documentation and maintaining accurate client records. Working closely with the Account Director and wider team to deliver a consistent service. Building strong relationships with clients, insurers and colleagues. Identifying changes in clients’ needs and opportunities to provide additional support. What We’re Looking For You will need to have at least one year’s commercial insurance experience, along with a proactive approach and a commitment to putting clients first. Candidates from personal lines who are keen to move into commercial insurance may also be considered. You will bring: Strong communication and relationship-building skills. Good organisation and attention to detail. The ability to manage competing priorities and work collaboratively. A willingness to develop your insurance knowledge and progress professionally. Ideally, Cert CII, or an interest in studying towards the qualification. Experience using Acturis would be useful, but is not essential. Salary, Hours & Benefits Alongside a salary of £30,000–£38,000, depending on experience, plus bonus, you will receive: 25 days’ annual leave plus bank holidays. Flexitime, with working patterns of 8am–4pm, 9am–5pm or 10am–6pm, Monday to Friday. The option to work from home up to 40 days per year. On-site parking. Death in service cover of three times your salary. Pension scheme. Employee Assistance Programme, including access to an online GP for you and your family. Free eye tests and a contribution towards glasses. Cycle to Work scheme. Regular company social events, with previous celebrations including boat parties and masquerade balls. Interested? For more information or a confidential conversation, contact Lesley at CKB Recruitment, or click Apply. If your CV needs updating, send us what you have and we can take it from there