As a Sales Administrator in Wigan, you will keep customer service activity organised within the FMCG industry, helping orders and sales information move through the business smoothly. You will manage day-to-day administration, maintain accurate records and provide clear support to customers and internal teams.

Client Details

The organisation operates in the FMCG industry in Wigan.

Description

• Process customer orders accurately and ensure details are recorded clearly for internal teams.
• Maintain sales records, customer information and order data to support reliable reporting.
• Respond to customer queries promptly and provide clear updates on orders and account information.
• Prepare sales documents, order confirmations and related administration to keep activity on track.
• Coordinate with internal teams to ensure order fulfilment and delivery schedules are met.
• Collaborate closely with Supply, Demand, Commercial and Logistics teams
• Monitor order progress and follow up on outstanding actions to help meet customer requirements.
• Support the Customer Service department with general administration and accurate document management.
• Keep sales administration processes organised to help the wider FMCG operation run efficiently.

Profile

A successful 'Sales Administrator' should have:

• Experience in Customer Service, Supply Chain or order processing/management, ideally within the FMCG sector (not essential)
• Confidence handling customer queries and providing clear, accurate updates.
• Strong attention to detail when entering and maintaining customer and order information.
• Ability to manage a varied workload and keep administrative tasks organised.
• Experience preparing sales documents and maintaining accurate records.
• Ability to work effectively with internal teams to resolve order-related queries.

Job Offer

• Permanent Sales Administrator / Customer Service position.
• Salary of £27,000 to £29,000, dependent on the level of experience.
• Annual bonus.
• Free parking.
• Matched pension contributions.
• Leading company with amazing career development opportunities.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.