Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Projects * Document and implement core network infrastructure * Collaborate with cross-functional teams to deliver projects on time * Provide a handover to your peers so that the infrastructure can be supported by the Operations team Operations * Troubleshoot and resolve network issues within SLA * Act as a senior escalation point for team members and internal teams for incidents, requests and changes following existing ITIL based processes and procedures. * Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and participate in the on-call rota for 24/7 support. What you’ll need to succeed: * Experience working with Service Provider networks * Good understanding of networking protocols and technologies including: * TCP/IP * IS-IS, BGP, OSPF * MPLS * MP-BGP * L2 & L3 VPN services What we offer: * Involved in varied projects that make a positive impact on critical services on a local and national level * Vibrant company culture with a wide range of events and social activities throughout the year * Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club * Dedicated Learning and Development team and access to a range of training, courses and certification support * Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave