About WESolutions WESolutions is a global healthcare recruitment consultancy, connecting healthcare professionals with international/domestic career opportunities. Job Overview We are seeking Support Workers with hands-on experience supporting individuals with complex needs and behaviours that challenge. The role involves providing person-centred care, managing behavioural escalation safely, and working collaboratively within enhanced staffing arrangements. Key Responsibilities * Provide person-centred support in line with individual care plans, risk assessments and Positive Behaviour Support (PBS) plans. * Recognise behavioural triggers and early warning signs and use appropriate de-escalation techniques. * Support individuals who may display physical aggression, impulsivity, destructive behaviour or absconding risks. * Work effectively within enhanced staffing arrangements, including 3:1, 4:1 and 5:1 support. * Follow safeguarding procedures and least restrictive practice principles. * Support personal care, daily living activities, medication, meals and community access as required. * Maintain accurate care records and incident reports. * Work closely with colleagues and senior staff to maintain safety and consistency of care. Essential Requirements * Previous hands-on experience supporting individuals with complex needs and behaviours that challenge. * Experience in 3:1, 4:1 or 5:1 support packages, or a comparable high-acuity setting. * Practical experience managing behavioural escalation and physical aggression. * Strong de-escalation skills and the ability to remain calm under pressure. * Experience following care plans, risk assessments and behavioural support plans. * Good teamwork, communication and safeguarding awareness. Desirable Requirements * DMI (Dynamis), PMVA or another recognised physical intervention qualification. * Experience in learning disabilities, autism, acquired brain injury or mental health support. * Knowledge of PBS, DoLS and restrictive care arrangements. * Experience with incident reporting and post-incident debriefing