Homeownership Officer – Resales & Leasehold Services

Location: North London

Contract: until March 2027 with potential extension

Sector: Housing / Property

Salary: up to £43k depending on experience

We are recruiting for an experienced Homeownership Officer to join a well-established housing organisation in North London.

This is a varied role managing a range of homeownership, resales, staircasing and leasehold transactions, while providing an efficient and customer-focused service to residents. The successful candidate will work closely with leaseholders, shared owners, solicitors, surveyors, lenders, managing agents and internal teams to ensure transactions are progressed accurately and within required timescales.

Key Responsibilities

• Manage resales, staircasing and remortgage applications from initial enquiry through to completion.
• Liaise with vendors, purchasers, solicitors, surveyors, estate agents, mortgage lenders and managing agents.
• Respond to management packs, LPE1 and solicitor enquiries within required timescales.
• Monitor conveyancing progress to help achieve timely exchanges and completions.
• Process and manage lease extension applications and leasehold enquiries.
• Handle Right to Buy and Right to Acquire applications in line with statutory requirements.
• Manage enquiries relating to probate, repossessions and Transfers of Equity.
• Deal with Land Registry enquiries and Certificates of Compliance.
• Process Landlord Certificates and Leaseholder Deeds of Certificate relating to higher-risk buildings and leaseholder protections under the Building Safety Act.
• Liaise with Building Safety, Property Services, Housing, Finance, Income and Service Charge teams.
• Maintain accurate records and documentation across relevant systems, including SharePoint and Dynamics.
• Ensure all transactions comply with relevant legislation, data protection requirements and internal policies.
• Deliver a professional, responsive and customer-focused service to residents throughout each transaction.

About You

We are looking for someone with previous experience within homeownership, leasehold, housing or property services, ideally with knowledge of some or all of the following:

• Resales and staircasing
• Shared ownership
• Lease extensions
• LPE1 and management packs
• Remortgages
• Right to Buy / Right to Acquire
• Probate and Transfers of Equity
• Land Registry requirements
• Building Safety Act / Leaseholder Protections
• Property conveyancing processes

You will need excellent communication and organisational skills, strong attention to detail and the confidence to liaise with residents and a wide range of property professionals.

Experience working within a housing association, local authority, property management or leasehold environment would be particularly beneficial.

Interested?

If you have strong homeownership and leasehold experience and are looking for your next opportunity within the housing sector, please apply today for further information.