Service Manager

• Annual Salary: £32k
• Location: Gloucester (Main site) with regular travel to Cheltenham
• Job Type: Full-time

We are seeking a proactive and dynamic Service Manager to oversee administrative and stock management operations within the NHS, specifically for the Cheltenham and Gloucester sites. This role involves managing both locations, with a primary focus on enhancing service delivery, identifying savings opportunities, and fostering strong relationships with trust clients.

Day-to-day of the role:

• Oversee the administration and stock management, ensuring efficient operations across different contracts tailored to individual NHS trusts.
• Manage a team of three, with two staff members in Gloucester and one in Cheltenham, including conducting monthly 1-2-1s, annual appraisals, and monitoring target achievements.
• Travel regularly between Gloucester and Cheltenham sites to ensure cohesive team management and service delivery.
• Identify and implement savings opportunities and approve orders to optimise financial efficiency.
• Develop comprehensive reports, analyse trends, and provide insights on expenditure to support strategic decision-making.
• Build and maintain robust relationships with clients, working closely with NHS trust representatives and liaising with personnel at various levels to enhance service quality.

Required Skills & Qualifications:

• Proven experience in management
• Previous experience within the NHS highly beneficial
• Strong leadership skills with the ability to motivate and bring out the best in team members.
• Excellent analytical abilities with proficiency in Excel, including the use of basic formulas, VLOOKUPs, and pivot tables.
• Exceptional relationship-building skills, confident in leading rather than following.
• Experience in handling administrative aspects of business operations.

Benefits:

• Competitive salary package.
• Standard working hours from 8:00 AM to 4:00 PM or 8:30 AM to 4:30 PM, Monday to Friday.
• Engaging and supportive work environment.