Commercial Sales Manager Aylesford Attractive Salary & Benefits A growing and well established manufacturing business is looking for an experienced Commercial Sales Manager to lead and develop its internal commercial function. Reporting to the Commercial Director, you’ll oversee Technical Support, Order Processing, Quotations/Estimating and Customer Services, ensuring teams work effectively together and deliver an excellent customer experience. Key Responsibilities Lead and develop the internal commercial team Improve processes, efficiency and customer service Work closely with external sales to maximise commercial opportunities Oversee quotations, pricing, order processing and CRM Develop KPIs and drive continuous improvement Improve communication between Sales, Technical, Operations and Production Support the transition to a new internal commercial structure You’ll ideally have: Experience within a manufacturing or technical environment People management experience Previous sales/business development exposure Strong commercial, analytical and communication skills Experience with ERP and CRM systems Excellent customer service and problem-solving skills Strong Excel/IT skills A proactive approach to process improvement and team development This is an excellent opportunity to join a business with ambitious growth plans and play a key role in shaping its commercial operation