Senior Care Assistant Furlong House, Bloxwich, Walsall WS3 2LJ * Manage demanding diaries with accuracy—balancing schedules, travel arrangements and conflicting priorities. * Prepare and organise meetings, including agenda support, board packs and relevant documents, ensuring information is consistent and accessible. * Coordinate correspondence and communications, drafting responses, handling queries and escalating matters appropriately. * Maintain strong stakeholder relationships, acting as a trusted liaison between internal teams and external contacts. * Track actions and deadlines, ensuring follow-up is completed and stakeholders are kept updated. * Handle confidential information with discretion and integrity at all times. * Support project-level activity where required—logging actions, chasing updates and keeping records tidy and audit-ready. * Continuously improve administrative processes to increase efficiency, accuracy and reliability. What we’re looking for * Proven experience as a Personal Assistant or Senior PA (or in a similar high-level support role). * Exceptional organisational skills, with the ability to handle competing deadlines without losing attention to detail. * Strong written and verbal communication skills, including confident drafting and clear, professional correspondence. * Advanced competence with MS Office (including Word, Excel and Outlook) and the ability to produce accurate documentation. * A track record of working with confidentiality and professionalism, even under pressure. * The ability to work independently, show initiative and prioritise effectively. * A friendly, service-minded approach—because you’ll be supporting people and teams, not just schedules