We are seeking an an experienced Receptionist & Admin Assistant in High Wycombe. Please see further detail below.

• Pay: £14.25 per hour PAYE (including holiday pay)
• Contract: 3 months temporary, with the opportunity to become permanent
• Shifts: Rotating shifts, including weekdays and weekends
• Hours: 8am–4pm, 12pm–8pm and 1:30pm–9:30pm
• Location: High Wycombe, HP11

About the Role

We are looking for an experienced, professional and friendly Receptionist & Admin Assistant to join a housing team in High Wycombe.

You will be the first point of contact for residents, visitors and staff, providing excellent customer service while supporting the day-to-day running of the housing service.

Key Responsibilities

• Welcome residents and visitors, answer calls and respond to enquiries.
• Provide administrative support and maintain accurate records.
• Process cash and card payments, hostel charges and bookings.
• Assist with housing administration, referrals and Housing Benefit records.
• Maintain confidentiality and help ensure building safety and security.
• Handle enquiries professionally and escalate complaints or concerns when necessary.

Requirements

• Experience in reception, administration or customer service.
• Good communication, IT and organisational skills.
• Confidence handling payments and confidential information.
• A professional, reliable and flexible approach.
• Ability to work rotating shifts, including weekends and bank holidays.
• Commitment to treating residents and visitors with dignity and respect.

An enhanced DBS check is required.