Business Support Officer (Children's Services)

Bexleyheath, Kent (Hybrid Working)PAYE: £15.68 per hour | Umbrella: £20.34 per hourMonday to Friday, 8:48am - 5:00pmImmediate Start | Ongoing Temporary Assignment

Our Local Authority client based in central Bexleyheath is seeking an experienced Business Support Officer to join their Children's Services team on an ongoing temporary basis.

This is a fast-paced and varied role supporting key Children's Social Care functions, and would suit candidates with previous Local Authority or Children's Services experience who are confident managing sensitive information, coordinating casework activities, and taking accurate minutes and notes at meetings.

Key Responsibilities

• Confidently attend meetings and produce accurate notes and minutes.
• Support teams across:
  • MASH (Multi-Agency Safeguarding Hub)
  • LADO (Local Authority Designated Officer)
  • Referral & Assessment
  • FSCP
  • Children Looked After
  • Leaving Care
  • Fostering & Placements
• Log complaints, Freedom of Information (FOI) requests and Member Enquiries onto the iCasework system.
• Allocate cases to relevant service areas for investigation and response.
• Monitor and track due and overdue cases to ensure performance targets are achieved.
• Process and redact Children's Social Services Subject Access Requests, ensuring compliance with data protection requirements.
• Provide comprehensive administrative support within a busy Children's Services environment.

About You

• Previous experience within a Local Authority, Children's Social Care, or a similar public sector environment.
• Strong minute-taking and note-taking experience is essential.
• Able to manage a busy workload and work effectively under pressure.
• Excellent organisational and communication skills.
• High level of attention to detail, particularly when handling confidential information.
• Confident using Microsoft Office and case management systems.

Working Arrangements

The successful candidate will be required to work from the Civic Offices in Bexleyheath two days per week (typically Tuesdays and Wednesdays), with the remaining three days worked remotely from home.

This is an excellent opportunity to join a supportive team and make a valuable contribution to Children's Services within a well-established Local Authority.

To apply, please submit your CV today as the client is looking to interview and appoint immediately.