Credit Controller
Location: East Manchester
Salary: £30,000-£32,000 per annum
Job Type: Full-time, Permanent
Working Arrangement: Fully office-based

Client Details

This is an excellent opportunity for a motivated finance professional to take ownership of a varied portfolio of UK and international customer accounts, helping to minimise overdue debt, improve cash flow and maintain strong customer relationships.

You will play an important role in ensuring effective credit control processes, accurate financial records and the smooth running of day-to-day finance operations.

Description

The key responsibilities of a Credit Controller will be:

• Manage UK and international customer accounts, proactively chasing overdue invoices by telephone and email.
• Monitor aged debt reports, prioritise collections and minimise overdue balances and bad debt.
• Build strong customer relationships, resolving payment queries, disputes and invoice discrepancies.
• Negotiate payment plans and escalate high-risk or long-outstanding debts where necessary.
• Review customer credit limits and manage credit holds in collaboration with internal teams.
• Prepare aged debt, Direct Debit and collection reports, providing regular updates to senior management.
• Allocate daily receipts, investigate unallocated cash and maintain accurate sales ledger records.
• Reconcile customer accounts and process refunds, new account applications, invoices and statements.
• Complete bank reconciliations across six UK, European and US bank accounts and prepare payments in line with company procedures.
• Maintain accurate collection records and ensure compliance with internal policies and financial controls.
• Support the wider Finance team with additional duties as required.

Profile

A successful Credit Controller will have:

• Proven experience in a Credit Controller role.
• Experience managing a high-volume sales ledger and a varied portfolio of customer accounts.
• Demonstrable experience in debt collection, managing overdue balances and resolving complex account queries.
• Strong reconciliation, investigation and problem-solving skills, with excellent attention to detail.
• Ability to analyse aged debt reports, prioritise collection activity and manage competing deadlines.
• Excellent communication and negotiation skills, with a confident and professional telephone manner.
• Strong organisational skills and the ability to work independently while contributing effectively to a wider Finance team.
• Experience using Microsoft Dynamics 365 is highly desirable but not essential.

Job Offer

• A salary between £30,000 - £32,000 per annum
• Full time office based working
• Generous annual leave and enhanced pension
• Life assurance
• Local gym membership
• Free on-site car parking
• Employee discounts on products