Ministry of Justice
Chippenham · Posted 23 Oct 2026 · 7 applicants
Salary
£37,238 - £44,520
Working Pattern
Full Time
Vacancy Approach
External
Location
Barnstaple, Bath, Bournemouth, Bridgwater, Bristol, Camborne, Chippenham, Dorchester, Exeter, Gloucester, Plymouth, Poole, Salisbury, St Austell, Swindon, Taunton, Torquay, Truro, Weston-super-Mare, Weymouth, Yeovil
Region
South West
Closing Date
03-Nov-2026
Business Unit
NPS South West Performance and Quality (2021)
Post Type
Fixed Term, Detached Duty, Loan
Civil Service Grade
Other
Number of jobs available
2
Reserve List
12 Months
Job ID
23383
Job description
Overview of the job
The E&I team will be responsible for optimising the use of the resource available to the NPS. This includes: resource management, identify and coordinating efficiency priorities and business development activity. In Wales these roles will go further than Probation efficiency - they will also include prison / probation integration.
Summary
The Efficiency Team Member will support the Efficiency and Innovation Lead in delivering and managing efficiency and innovation projects.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Efficiency project support
Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications
Support the creation of an activity-based costing model for the NPS
Maintain the cost model and ensure that it is up-to-date
Report regularly from the cost model, identifying areas which are above or below budget
Assist in the preparation of annual cost budgets for the NPS
Report on the success of efficiency initiatives to deliver against cost reduction targets
Develop action plans/new processes for new projects to address inadequate performance and areas of waste in the organisation
Support the team in ensuring that the NPS spends public money wisely and delivers cost savings.
Manage projects as required
Plan and organise
Support development of programme formation and implementation
Contribute to planning, implementation and management of sharing knowledge and good practice to inform innovation and improve service delivery across the organisation
Use communication effectively
Providing information, feedback and advice
Influencing and persuading
Using appropriate skills, styles and approaches
Enhance own performance
Use information to take critical decisions
Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary
Develop and utilise data to identify trends and make suggestions or take appropriate action to maintain and enhance performance
Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Manage Diversity and Quality
Contribute to a culture and systems that promote equality and value diversity
Adhere to the diversity policies of the service and collaborate as appropriate
with the Equalities and Diversity Unit
Manage Quality
Manage Projects
Deliver project responsibilities as required
Maintain effective communication with project stakeholders
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Behaviours
Changing and Improving
Working Together
Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Essential Experience
Demonstrate experience of successfully identifying and improving efficiency of an organisation, demonstrate experience of project planning, and demonstrate experience of finance and budgeting.
Technical requirements
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience).
Financial Analysis, Microsoft: Word, Access, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)
Additional Information
As an Efficiency and Improvement Team Member, you will work directly with Business Units and regional teams to support the delivery of improvement activity across the South West. You'll provide practical project support, undertake research and analysis, coordinate workshops and improvement initiatives, and help implement solutions that improve ways of working, increase efficiency and support the delivery of regional priorities. This is a unique opportunity to join a new team focused on helping colleagues turn ideas into action and deliver meaningful improvements across the region.
Please make sure that you are using the STAR method when answering the interview questions.
The STAR method is a structured approach to answering interview questions by outlining the Situation, Task, Action, and Result of your experiences.
Statement of suitability - A statement of suitability (max 750 words) explaining how you consider your personal skills, qualities and experience evidence of your suitability for this role in reference to the essential criteria.
Sifting on a lead behaviour - Should a large number of applications be received, an initial sift may be undertaken using the lead behaviour, (changing and improving). Candidates who pass the initial sift will progress to full sift, or progress straight to interview.
"New entrants' probationary period (6 months) is expected to be worked in the office
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances....