Facilities Lead

Battersea, South West London - £40,000 - £45,000 per annum - Permanent, Full-Time

Predominantly Monday to Friday, with some weekend and out-of-hours responsibilities
The Opportunity

We're working with a prestigious luxury residential retirement development in Battersea that is looking to appoint a Facilities Lead to oversee the day-to-day maintenance and facilities operations across its impressive site.

This is a fantastic opportunity for an experienced Facilities Supervisor, Maintenance Supervisor or hands-on Facilities professional looking to take greater ownership of a varied and rewarding role.

You'll be responsible for ensuring the development is maintained to an exceptional standard, combining practical maintenance, contractor management, compliance and team supervision with outstanding customer service.

A key part of the position is building positive relationships with residents, ensuring maintenance issues are dealt with promptly, professionally and with genuine care.

Key Responsibilities

• Oversee day-to-day reactive maintenance and facilities operations across the development.
• Carry out general handyman duties, basic repairs, maintenance and fault finding where required.
• Supervise and coordinate the workload of a Maintenance Assistant.
• Act as the main site contact for external maintenance contractors and the planned preventative maintenance (PPM) provider.
• Monitor maintenance schedules, statutory inspections and compliance documentation.
• Ensure reported faults and maintenance requests are prioritised, tracked and resolved effectively.
• Support the safe operation and maintenance of building services, plant equipment, swimming pool and spa facilities.
• Coordinate maintenance, repairs and refurbishment works within residential apartments and communal areas.
• Assist with preparing properties for resale, including contractor coordination, snagging and quality inspections.
• Maintain accurate maintenance records, compliance checks and health and safety documentation.
• Respond professionally to resident queries, providing clear communication and updates on ongoing works.
• Support emergency maintenance arrangements and ensure appropriate contractors are engaged when required.

What We're Looking For

We're keen to speak with candidates who have a strong background in facilities or building maintenance, ideally within residential property, hospitality, retirement living, healthcare or another high-quality, customer-focused environment.

You'll ideally bring:

• Previous experience in facilities management, maintenance supervision or a similar hands-on role.
• Good practical maintenance skills, including general repairs, basic plumbing, decorating and fault diagnosis.
• Experience coordinating planned and reactive maintenance.
• Knowledge of building services, statutory compliance and health and safety requirements.
• Experience managing contractors, suppliers and external maintenance providers.
• Strong organisational skills, with the ability to prioritise multiple maintenance requests.
• Excellent interpersonal and communication skills, with a genuine customer-service mindset.
• A proactive, practical approach and willingness to get involved in day-to-day maintenance tasks.
• Confidence supervising others and taking ownership of maintenance activities.
• Good IT skills and experience maintaining accurate operational records.

An IOSH qualification, relevant facilities or engineering qualification, and experience within a regulated or residential environment would be advantageous.

What's on Offer?

• £40,000 starting salary, with a proposed increase to £45,000 following successful completion of a three-month probation period, subject to confirmation.
• Permanent position within a prestigious luxury residential development.
• Opportunity to take ownership of a varied facilities and maintenance function.
• Responsibility for supervising a small maintenance team and coordinating specialist contractors.
• A supportive management structure and established external PPM provider.
• An interesting working environment where your contribution directly improves residents' day-to-day experience.
• Opportunities to develop your facilities leadership and technical experience.

Interested?

If you're an experienced, hands-on facilities or maintenance professional who takes pride in delivering high standards and enjoys working in a people-focused environment, we'd love to hear from you.

Apply today or contact George Jackson at IMT Resourcing for a confidential discussion.