Service Advisor – OTE £40K

Service Advisor with Motor Trade experience required

About Chapelhouse

• Established motor retail group with 35+ years’ success
• 10 branches across the Northwest
• Brands include MG, Suzuki, Omoda & Jaecoo
• Motor Trader Award shortlist: Employer of the Year, Customer Care Award & Dealer Group of the Year
• Growing, customer-focused team environment

What We Offer

• £31k basic (£40000 OTE)
• 5.25-day working week (alternate weekends)
• Up to 34 days’ annual leave
• Bonus opportunities & employee discounts
• Company sick pay & wellbeing support
• Full training, development & career progression
• Opportunity to grow within an expanding motor group

The Role

• Support the service department with scheduling and customer updates
• Provide a first-class end-to-end customer experience
• Identify upsell opportunities on accessories and service items
• Ensure all processes are completed accurately and in line with dealership standards

What We’re Looking For

• Strong experience within the motor trade
• Previous experience in a dealership service advisor role
• Kerridge system knowledge preferred
• Strong communication and organisational skills
• Ability to work in a fast-paced, customer-focused environment

Eligibility

• Right to work in the UK required
• No sponsorship available

If you’re an experienced Service Advisor looking to join a growing, forward-thinking motor group, we’d love to hear from you — apply today.

Benefits:

• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• Referral programme
• Sick pay

Experience:

• Service Advisor: 2 years (required)
• Automotive: 1 year (required)