Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are currently recruiting a Parts Advisor to join their team at their Benington branch in Hertfordshire. On Offer: * Working Hours: 39 hours per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday, Saturdays as per Rota. * Overtime paid at time and a half on completion of 39 hours * Immediate starts available * Competitive salary – dependent on skills and experience. * 32 days holiday (inc bank holidays) * Workplace pension * Life assurance (2 x salary) * Country store staff discount * Company sick pay scheme * Flu jabs and employee referral scheme. Duties and Responsibilities of the Parts Advisor: * Reporting to the Parts & Retail Manager * Assisting with the day-to-day queries regarding machinery parts from customers and technicians. * Ensure delivery of excellent customer service by dispatching and dealing with customer orders * Help with enquiries relating to the products and services supplied by the company either face to face or over the telephone. To be Considered for the Parts Advisor: * Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner * Good knowledge of agricultural, construction and/or horticultural parts is advantageous, however knowledge of parts within the motor industry would also be beneficial * Excellent people skills and enjoy working with the general public * Good understanding of the products which are sold. * Familiarity of working in a retail environment and showroom experience (desirable) * Enjoy working in a busy atmosphere and can cope under pressure during busy periods * Good communication skills: face to face, email and telephone * General computer skills and familiarity with email and internet use * Excellent numeracy and literacy skills * Attention to detail and accuracy with numbers, handling of cash, and card payments * A team player-capable of working alone or with other team staff For more details, please contact Willis Global – Experts in Recruiting