Head of Operations / Operations Manager - this premium consumer goods technology brand has grown to the stage where it is looking to recruit a full time Head of Operations / Operations Manager - a key role in the next stage of its continuing growth. You should be experienced in Operations, Logistics, Supply Chain and Workflow and be looking for a new and exciting opportunity. Ideally you will have a strategic D2C background together with experience supplying consumer goods to the UK retail sector. This Head of Operations / Operations Manager role will include: Oversee relationships with international 3PL partners, ensuring quality order fulfilment and inventory management Manage customs, clearance and compliance issues, liaising with suppliers, shipping and freight forwarding operators in the Far East Constant development of workflow and operating procedures, implementing a transition to the Shopify web platform Oversee the relationship between customer support, supply chain and retail partners to ensure operations meets the company's commercial objectives Provide margin analysis and management information using advanced spreadsheets and business intelligence tools to aid decision-makingYou will be an analytical and systems-driven Operations professional from a fast-paced D2C Ecommerce background, seeking an exciting high profile extremely rewarding role in a small fast-growing business