Internal Sales Administrator needed in Tewkesbury, Salary: £30,000, Job Type: Full-time, Permanent, Shifts: Monday to Friday, Office Based.

Fantastic opportunity to join a growing engineering business and become a key part of a busy commercial team, supporting customers and internal stakeholders whilst developing a long-term career within sales and account management.

Job Description

Join a well-established engineering and manufacturing business in Tewkesbury as an Internal Sales Administrator. This is an exciting opportunity for an organised and customer-focused individual to support the sales function, ensuring customer orders are processed efficiently and accurately from initial enquiry through to delivery.Working closely with customers, Account Managers, Production and Supply Chain teams, you'll play a pivotal role in maintaining exceptional service levels, coordinating order requirements and ensuring smooth day-to-day operations across the commercial department.

Role and Responsibilities

• Process customer orders accurately and efficiently
• Manage and maintain customer information within CRM and ERP systems
• Support customers with order updates, product information and delivery enquiries
• Liaise with Production, Planning and Supply Chain teams to ensure orders are delivered on time
• Prepare quotations and assist with customer pricing requests
• Monitor order progress and provide regular updates to customers and internal teams
• Identify and escalate any issues affecting delivery performance or customer satisfaction
• Produce reports and maintain accurate order records and documentation
• Provide administrative support to the sales and account management teams
• Build strong working relationships with customers and internal stakeholders

About You

• Previous experience within Sales Administration, Internal Sales, Customer Service or Order Processing
• Experience working within a manufacturing, engineering or technical environment preferred
• Strong administrative skills with excellent attention to detail
• Experience using CRM, ERP or MRP systems
• Good Microsoft Office skills, including Excel
• Excellent communication and interpersonal skills
• Ability to prioritise workload and manage multiple tasks effectively
• Proactive and organised approach to work
• Strong problem-solving skills and customer-focused mindset
• Motivated individual looking to develop their career within a commercial environment

What is on Offer

• Salary of £30,000 plus benefits
• Full-time permanent position
• Monday to Friday office-based working
• Company benefits package
• Ongoing training and development opportunities
• Supportive and collaborative working environment
• Opportunity to join a growing and successful engineering business
• Long-term career progression opportunities

Interested?
To apply or find out more, contact Pertemps Gloucester:Unit A4, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZCall Monday-Friday, 08:00-17:00.