Contract: Permanent, Hybrid Hours: 35 per week, Monday–Friday Salary: £42,213.23- UK , £46,434.55 - London At MSI Reproductive Choices UK, our contact centres play a vital role in supporting people to access high‑quality, compassionate reproductive healthcare. Everything we do is grounded in our commitment to choice, dignity and delivering a positive experience for every client who contacts us. We are currently recruiting one full‑time HR Business Partner to support our Contact Centre colleagues. The role is open to candidates based in Bristol or Rotherham, with the location confirmed based on where the strongest candidate is based. Regular travel between sites will be required to support collaboration and consistent ways of working. What You’ll Be Doing  In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will: Deliver strategic HR initiatives aligned with MSI UK’s mission and values Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach Shape people policies and programmes that build culture, capability and engagement Drive HR service excellence, contributing to a collaborative, high‑performing HR team You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success. About You  You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring: Significant HR and employment law knowledge Advanced experience leading complex employee relations matters Excellent communication skills and confidence using HR systems A high level of discretion, integrity, and self‑motivation The ability to work autonomously while building strong relationships Why You’ll Love Working With Us  We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from: Financial Benefits Competitive salary Up to 5% employer pension contribution Fast expense reimbursement (within 10 days) Work–Life Balance 25 days annual leave + an extra day for your birthday Buy and sell annual leave scheme Family‑friendly policies Rewards & Perks Long‑service recognition Discounts at 4,000+ retailers through Blue Light Card Health & Wellbeing 24/7 GP access Employee Assistance Programme Career Development Paid learning and development opportunities Accredited apprenticeships Clear pathways for career progression Ready to Make an Impact? If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you. Apply now and help shape the future of HR at MSI UK