A leading retail business is looking to appoint an experienced Warehouse Shift Manager to lead a high-volume warehouse and distribution operation.

This is a hands-on leadership role with responsibility for managing warehouse, fulfilment and despatch activities during your shift, ensuring service levels, productivity and safety standards are consistently achieved. You'll lead a team of supervisors, team leaders and warehouse operatives, helping to create a high-performing culture focused on operational excellence and customer satisfaction.

Working within a fast-paced retail environment, you'll play a key role in ensuring products are received, picked, packed and despatched efficiently to support stores and customers.

The Role

• Lead the warehouse operation during your shift, ensuring daily operational targets are achieved.
• Manage inbound, picking, replenishment, packing and outbound activities.
• Drive productivity, accuracy and service performance across the operation.
• Monitor and report on key operational KPIs including OTIF, productivity, quality and inventory accuracy.
• Lead, coach and develop warehouse Team Leaders and Operatives.
• Ensure labour is effectively planned and deployed to meet operational demand.
• Drive a culture of safety, compliance and operational discipline.
• Conduct shift handovers to ensure continuity across the operation.
• Investigate operational issues and implement corrective actions where required.
• Support continuous improvement projects focused on efficiency, cost reduction and customer service.
• Work closely with Transport, Inventory, Planning and Customer Service teams to ensure smooth end-to-end operations.
• Maintain high standards of housekeeping, health & safety and stock integrity.

About You

• Proven experience in a Shift Manager, Warehouse Manager, Logistics Manager, Operations Manager or Distribution Shift Manager role.
• Experience working within a retail, e-commerce, FMCG or high-volume distribution environment.
• Strong people management skills with experience leading teams in excess of 30-100+ employees.
• Track record of delivering operational performance against KPIs.
• Experience managing productivity, labour planning and performance improvement initiatives.
• Strong understanding of warehouse management systems and operational processes.
• Excellent communication and leadership skills.
• Able to make decisions quickly and effectively within a fast-moving operation.
• Knowledge of Health & Safety and warehouse compliance requirements.

What's on Offer?

• Stable 4 on 4 off 6-2, 2-10 shift pattern providing a strong work-life balance.
• Opportunity to join a successful and growing retail business.
• Leadership role with genuine scope to influence operational performance.
• Ongoing development and career progression opportunities.
• Competitive salary and benefits package.

To apply for the role please send your CV to

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