Please Note:

• There is NO opportunity for remote or hybrid working in this position
• Immediate Starts Available - we are unable to wait for notice for this position

Hour:

• Monday to Friday
• 37.5 hours per week
• Working inbetween the hours of 8am to 6pm (8 hours per day)

Job Overview

We are looking for a friendly and reliable Customer Service Advisor to join our team. You will be responsible for assisting customers, handling enquiries and providing a high level of customer service.

Key Responsibilities

• Respond to customer enquiries by phone, email and in person.
• Deal with customer queries and resolve issues professionally.
• Process orders and update customer information.
• Provide accurate information on products and services.
• Liaise with other departments to resolve customer issues.
• Maintain accurate records and update systems.
• Ensure customers receive a friendly, professional service at all times.

Requirements

• Previous customer service experience preferred.
• Good communication and interpersonal skills.
• Confident telephone manner.
• Good attention to detail and organisation skills.
• Basic computer skills.
• Ability to remain calm and professional when dealing with customers.
• Reliable and able to work well as part of a team.