Lettings Manager - Hemel Hempstead - £35,000 to £60,000+

Current Lettings Management experience required.

Must be a UK Resident and ideally live within a 30-minute commute.

Must hold a full UK driving licence and your own car.

Lettings Manager Benefits:

• Basic £35,000 - £40,000
• OTE £60,000+
• Monday to Friday 9am - 6pm, Saturdays 9am - 4pm on a rota basis with a day back
• 5 day working week
• Parking available near the office

Lettings Manager Responsibilities:

• Grow the managed and let-only property portfolio
• Develop and implement proactive prospecting strategies
• Generate new business through various methods
• Attend market appraisals
• Provide advice and guidance to prospective Landlords
• Convert valuation opportunities into new instructions
• Achieve conversion targets
• Build long-term relationships with Landlords to ensure high retention levels
• Identify opportunities for additional services
• Maintain regular contact with Landlords
• Monitor competitor activity and local market trends
• Meet agreed financial targets for income, profitability and portfolio growth
• Prepare, monitor and respond to department KPIs
• Work closely with Directors to deliver annual revenue and gross profit targets
• Understand and control departmental costs whilst maximising profitability
• Lead, motivate and inspire the lettings team to achieve outstanding results
• Foster a culture focused on exceptional customer service, accountability and continuous business generation
• Encourage staff to identify opportunities to increase income and improve customer experience
• Monitor individual performance against agreed KPIs
• Identify underperformance and implement appropriate coaching, training and performance management
• Conduct monthly team meetings to review performance, communicate company initiatives and share market intelligence
• Manage annual leave approvals and sickness procedures
• Conduct monthly one-to-one reviews and annual performance appraisals
• Identify training needs and arrange appropriate internal and external development
• Work closely with the marketing team to generate landlord leads and promote the lettings department
• Support local networking events, landlord seminars and community initiatives
• Monitor marketing performance and recommend improvements to maximise return on investment
• Ensure all available marketing channels are utilised to generate new instructions
• Maintain accurate departmental reporting and KPI records
• Maintain an up-to-date knowledge of lettings legislation and industry best practice
• Ensure the department operates fully within all regulatory requirements
• Communicate legislative changes to the team and ensure compliance is maintained
• Build trusted relationships that encourage repeat business and referrals
• Manage complaints professionally
• Investigate issues thoroughly and prepare relevant information before escalation to Directors where appropriate
• Work closely with the Sales and Commercial teams to maximise referral opportunities
• Identify investment buyers who may become landlords

Lettings Manager required Skills:

• Must have currentLettingsManagementexperience
• Highly organised and results driven
• Strong attention to detail
• Excellent written and verbal communication skills
• Professional telephone manner
• Works well in a team and independently
• Ability to build strong relationships with clients
• The ability to manage inspire and train a team
• Effective and efficient time management skills
• Confident communicator, listener and leader
• Must hold a full UK driving licence and have the use of your own car

Please note that if you do not have the relevant experience required for the role, your application will not be considered.

This is a great management opportunity, so apply today for more information!!