First Line Manager

Salary: £32,000 - £35,000 Contract Type: 6 Month Fixed Term Contract (Full-Time) Shift patterns: 06:00-14:00 / 14:00-22:00, rotating or fixed Location: Skelmersdale

New customer. New operation. Exciting opportunity. We're looking for an experienced First Line Manager to join us on a fixed-term contract, playing a key role in the implementation and launch of an exciting new customer operation.

You'll join at a pivotal time, helping to build the operation from the ground up, embed new ways of working and create an engaged, high-performing team. If you enjoy fast-paced environments, leading through change and having the opportunity to make your mark, this is a fantastic chance to gain valuable implementation experience. Full training and support will be provided to help you get up to speed with the operation, customer and relevant systems.

A typical day may involve:

• Leading, engaging and developing colleagues to deliver against operational priorities
• Supporting the implementation of the new customer operation and embedding new processes and ways of working
• Managing day-to-day performance across safety, quality, service and productivity
• Using operational data and systems to identify issues, make decisions and keep the operation on track
• Working closely with colleagues, managers and customer stakeholders to deliver a successful operation

This role would suit people who:

• Have previous people management or operational leadership experience
• Thrive in fast-paced environments and enjoy the challenge of something new
• Are confident managing performance, priorities and changing operational demands
• Have strong communication skills and can build positive relationships with colleagues and stakeholders
• Are keen to broaden their experience and be part of an exciting customer implementation

Why join us?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

Who we are

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Building an inclusive workplace

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.