Sales Administrator/ Sales order Processor

Job Type: Full-time
Location: Somerset
Salary: £29,950

Join a thriving business where no two days are the same

We're looking for a proactive and detail-oriented Sales Administrator to become a valued member of our friendly, long-established team. Working within a successful and growing company, you'll play a key role in keeping operations running smoothly, from processing high volumes of sales orders to managing inventory and supporting customers and colleagues alike.

If you enjoy a fast-paced environment, take pride in accuracy, and love being at the heart of a busy operation, we'd love to hear from you.

What you'll be doing

• Processing sales orders received via phone and email, ensuring all information is entered accurately onto Sage.
• Working closely with Purchasing, Accounts, and Stores teams to ensure orders are fulfilled efficiently and on time.
• Handling incoming calls and providing a professional and helpful response to customers and suppliers.
• Managing stock and inventory levels, including raising purchase orders, coordinating replenishment with suppliers, and tracking deliveries.
• Monitoring website stock availability and helping to maintain accurate inventory records.
• Investigating and resolving stock discrepancies when required.
• Checking purchase invoices against purchase orders and managing courier insurance claims.
• Arranging and coordinating remote collections across the UK and overseas.
• Maintaining and updating CRM records to ensure customer information remains accurate and up to date.
• Welcoming visitors and providing a professional first impression of the business.
• Assisting with warranty claims and supplier communications.
• Supporting the wider team with general administrative duties as needed.

What we're looking for

• Previous experience within a sales support, sales administration, or order processing role.
• Strong organisational skills with the ability to prioritise tasks and manage multiple deadlines.
• Excellent communication and relationship-building skills.
• Exceptional attention to detail and a commitment to accuracy.
• A positive, can-do attitude and the ability to work both independently and as part of a team.
• Strong written and verbal communication skills.
• Good problem-solving abilities and a practical approach to challenges.
• Confident using Microsoft Office, particularly Excel.
• Experience using CRM systems and order processing software.
• Excellent memory retention and the ability to manage a large volume of information.
• Sage experience would be advantageous, although full training will be provided.

What's in it for you?

• Competitive salary package.
• Opportunities for ongoing training and professional development.
• A supportive and collaborative team environment.
• The chance to play a key role within a successful and well-respected business.

Interested?

If you're looking for a varied position where your organisation, accuracy, and customer service skills can make a real impact, we'd love to hear from you.

Apply today by submitting your CV and a brief cover letter outlining your relevant experience and interest in the role.