A leading law firm is seeking a Risk and Compliance Lawyer to join their dedicated team in Birmingham or Oxford. This full-time position offers the opportunity to play a pivotal role in safeguarding the business's legal, regulatory, and reputational interests. You will be part of a supportive environment where your expertise in compliance, risk management, and professional conduct will be valued and nurtured.

Responsibilities:

• Provide clear and practical legal guidance to colleagues on ethical, professional conduct, and compliance issues arising from client matters.
• Advise on conflicts of interest, confidentiality concerns, and the proper handling of privileged information to ensure adherence to regulatory standards.
• Work collaboratively with Finance teams to ensure compliance with Solicitors Accounts Rules and other relevant financial regulations.
• Identify, assess, and manage legal, regulatory, and compliance risks throughout the organisation while escalating issues when necessary.
• Support colleagues in understanding and applying regulatory obligations by offering accessible advice and training.
• Handle complaint calls sensitively and act as a dependable point of contact for colleagues and clients facing complex or challenging complaints.
• Conduct thorough file reviews and investigations to establish facts, identify areas of concern, and recommend improvements.
• Draft clear, accurate, and persuasive complaint response letters that address client concerns effectively.
• Liaise with Client Service Directors, colleagues, clients, and external regulators such as the Legal Ombudsman to resolve complaints efficiently.
• Investigate reported ethical violations or compliance breaches; assess findings; recommend corrective actions; prepare well-reasoned reports for internal or external stakeholders.

Requirements:

• A qualified solicitor background with proven experience in litigation, regulatory work, professional conduct matters or compliance within the legal sector.
• Strong investigative skills enabling you to analyse complex or sensitive issues objectively while maintaining attention to detail.
• Excellent written communication abilities allowing you to produce persuasive responses tailored appropriately for each situation.
• Confidence in providing clear advice while constructively challenging colleagues when necessary for the benefit of the organisation.
• Experience dealing with complaints handling, investigations into contentious issues or regulatory matters requiring careful judgement.
• A deep understanding of professional conduct rules and regulatory obligations relevant to legal practice.
• Ability to manage multiple matters simultaneously within a busy environment without compromising quality or accuracy.
• Exceptional judgement especially when navigating confidential or potentially high-risk situations involving clients or colleagues.
• An empathetic approach combined with resilience when addressing difficult circumstances or sensitive topics.
• Strong interpersonal skills enabling you to build relationships across departments and communicate effectively with stakeholders at all levels.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates