Business Systems Analyst – Systems Analyst (Azure, D365)

3 days a week onsite

Purpose of the role

To maintain and develop the Business Systems, databases and integrations to ensure that information can flow freely between systems reliably and efficiently, presented to users in a cohesive and effective manner, whilst running at the optimal level and adhering to security standards, data protection and internal policies.

Work with project leads across all areas of the business to ensure data integration is discussed in detail and captured in project plans. Support project leads by facilitating and managing data integration needs of the project.

Ensure that changes and updates are communicated to stakeholders promptly. Ensure system developments and updates of all core systems are planned, delivered and communicated in a timely manner.

Ensure that system access, client secrets, certificates and authentication methods are managed and maintained securely.

Provide end user system support via the investigation and remediation of issues reported.

Infrastructure, Databases, D365 and integration

• Implement suitable monitoring, reporting alerting for the business systems to ensure continued service across the business
• Carry out system administrator functions including but not limited to security/permissions, workflow adjustments, batch job maintenance, table setup and email configuration
• Manage and maintain data integration/interfaces between business systems and 3rd party products.
• Act as an escalation point for the support and investigation of complex end user business system, integration and data issues –
• Produce specification documents for third party suppliers where system development is required
• Engage with project leads to ensure robust data integration plans for all system-based projects across the business
• Support projects by liaising with relevant third parties to ensure the framework and connectors required for new data integrations are developed in a timely and secure manner

Skills required:

• In depth knowledge of Microsoft Azure platform, databases and associated services + Good planning skills
• Good knowledge of D365
• Attention to detail
• Good communication with ability to adapt style and content to suit audience