Customer Service Advisor - Permanent - Stockport - up to £28,000 DOE We are seeking a dedicated and experienced Customer Service Advisor to join our client on a full time permanent basis. This role will see you working as part of a small team and ensuring excellent customer service is provided to their clients. Duties include: * Answering customer and client enquiries via telephone and email * Resolving customer complaints in a timely manner * Actively working to targets and upselling products * Supporting customers on live chat * Calling previous business, to enquire about new products avilable to them * Keeping record of customer interactions * Proactively follow up on quotations and enquiries * Processing customer orders and returns * Collaborate with other departments to ensure a seamless customer experience The successful candidate will have experience working in a target driven role, confident making out bound calls and building strong relationships. This is an exciting opportunity to join a successful and well known business, working as part of a close knit team. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted