Risk & Compliance Coordinator – Part-Time (Hybrid)

Hybrid Working with 2 days in Preston, Lancashire
£27,000 - £32,000 full-time equivalent (£18,243 - £21,622 pro rata for 25 hours) | 25 hours, Monday to Friday

A glance at the role:

We have a fantastic new part-time Risk & Compliance Coordinator role to help ensure our risk, compliance and data protection case-management activities are organised, accurate and progressed effectively. Working within Risk & Governance, you will manage shared inboxes, coordinate enquiries, incidents, breaches and requests, complete initial assessments and routine compliance checks, and maintain clear records and audit trails. You will also support data subject access and other individual rights requests, recognising when matters need specialist advice, urgent action or escalation.

This is a brilliant opportunity to join our fast-paced, collaborative and member-focused business. You will be part of a friendly, welcoming and sociable work culture, with opportunities for continuous personal and professional development and support to reach your full potential.

A bit about us:

Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 738,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

What we can offer you:

- £27,000 - £32,000 full-time equivalent (£18,243 - £21,622 pro rata for 25 hours).
- 25 days’ holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to ‘buy and sell’ leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to Health or Dental Plan
- Access to our Enhanced Employee Assistance Programme for when you might need some support.
- The opportunity to earn through our Employee Referral Scheme.
- Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston City Centre.

What you’ll be doing:

- Manage the day-to-day operation of the Risk & Compliance inboxes, ensuring enquiries, incidents, breaches, requests and correspondence are reviewed, recorded, categorised and allocated appropriately.
- Complete initial assessments of reported breaches and incidents against established procedures, gathering relevant information and identifying cases requiring urgent or specialist escalation.
- Perform first-line reviews of evidence, identifying missing information, inconsistencies or matters requiring further investigation.
- Undertake routine, low-risk compliance checks using agreed procedures, checklists and control requirements, accurately recording findings and escalating exceptions.
- Maintain designated sections of LPPA’s risk and compliance registers, keeping case details, actions, decisions, review dates and outcomes accurate and up to date.
- Monitor assigned cases, requests and actions through to completion or formal handover, following up outstanding information and potential delays.
- Coordinate the administration of reported breaches and incidents, maintaining a clear audit trail of evidence, decisions, remedial actions and outcomes.
- Prepare draft routine management information for dashboards, action reports, risk deep dives and compliance reporting.
- Coordinate data subject access requests and other individual rights requests in line with established procedures and applicable deadlines.
- Maintain accurate, organised and confidential records that support internal audit, external audit and assurance activity.

What we need from you:

- Experience of providing effective coordination or case-management support in a risk, compliance, data protection, governance, legal, regulatory or comparable environment.
- Experience of completing initial assessments, first-line reviews or routine checks against established procedures.
- Experience of maintaining case files, compliance registers, action logs or comparable records.
- Experience of managing a shared inbox or central enquiry service, monitoring deadlines and following up actions.
- A general understanding of risk management, compliance, breaches, internal controls and data protection principles.
- Highly organised and methodical, with strong attention to detail and accurate record keeping.
- Clear and professional written and verbal communication, with confidence to request information and progress overdue actions.
- Sound judgement and discretion when handling sensitive, personal or confidential information, including recognising when advice or escalation is required.
- Strong working knowledge of Microsoft 365, including Outlook, Word, Excel, Teams and SharePoint.

Nice to have:

- Experience of coordinating data subject access requests or other individual rights requests.
- Experience of administering breach, incident, risk or compliance processes.
- Experience within pensions administration, financial services, local government or another regulated environment.
- Awareness of UK GDPR, the Data Protection Act 2018 and regulatory breach-reporting requirements.
- Experience of risk-management, case-management or workflow systems.

Qualifications and professional development

- Relevant training or a qualification in risk, compliance, data protection, information governance or business administration would be desirable.
- Further relevant professional development would be welcomed.

Working with and upholding our values:

- Working together
- Committed to excellence
- Doing the right thing
- Forward thinking