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Customer Service & Sales Advisor

Antalis

Coalville · Posted 2 Nov 2026 · 5 applicants

£26,000 - £28,000 per annum
Permanent
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Are you looking for a great opportunity to develop a new career as a Customer Service & Sales Advisor with a market-leading company? Then we would love to hear from you!

Antalis are looking for an enthusiastic individual with good communication skills, a customer-focused approach, an interest in sales and strong telephone skills to join us as a Customer Service & Sales Advisor.

This is a great opportunity to begin or develop a career in sales. All ranges of experience will be considered - it is your attitude and transferable skills which are important.

About the Role
  • Maintain and support existing customer accounts and encourage growth by recommending solutions and offering added value options in pricing, services and products.
  • Respond to customer enquiries by providing prices, product information, quotes and samples.
  • Use our customer relationship management system to retain key information, deepen your relationship with and communicate with the wider team.
  • Support the activity of Field Sales in the development of their customer portfolio by proactively selling products/services, and contribute towards action plans for a specific customer portfolio to improve customer satisfaction, increase market share, and increase profitability.
  • Process Stock and Indent customer orders, completing the administrative processes to ensure the right product is delivered at the right time
Benefits
  • Company contributory pension and life assurance schemes
  • Flexible buy/sell holiday scheme
  • Eye care vouchers
  • Cycle to Work Scheme
  • Free Parking Provided
Requirements
  • Confidence in sales and cross-selling with a customer-first approach
  • PC literate with a working knowledge of Microsoft Office
  • Strong negotiation and relationship-building skills
  • Excellent telephone manner
  • Ability to prioritise workload and multitask activities
  • Capability to demonstrate a high level of accuracy and attention to detail
Apply now

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