Customer Service Administrator (Ongoing Temporary Assignment)

Location: Ashington
Hours: Monday to Friday, Full Time
Contract: Ongoing Temporary Assignment (Rolling Week by Week)
Pay Rate: Competitive

Are you an organised and customer-focused administrator looking for an ongoing temporary opportunity? We are recruiting for a busy and fast-paced office environment where you'll play a key role in supporting customers, processing orders, and assisting with day-to-day administrative operations.

Key Responsibilities

• Processing customer orders and handling order-related queries.
• Providing excellent customer service via telephone and email.
• Managing courier bookings and resolving delivery-related issues.
• Assisting with import/export documentation and customs administration.
• Checking invoices and investigating courier and delivery queries.
• Supporting stock management and distribution projects.
• Managing daily paperwork, filing, and archiving.
• Ordering office supplies and stationery.
• Handling incoming and outgoing post.
• Liaising with managers and colleagues across different departments.
• Supporting with ad hoc administrative tasks as required.
• Escalating customer concerns and resolving issues promptly and professionally.

About You

• Previous administration and/or customer service experience.
• Strong communication skills with a professional telephone manner.
• Good Microsoft Office skills.
• Excellent organisational skills and attention to detail.
• Ability to prioritise workload and work under pressure.
• A positive, proactive approach and strong team-working skills.
• Experience with import/export documentation would be advantageous but is not essential.
• GCSE Maths and English (or equivalent) preferred.

What's on Offer?

• Immediate start available.
• Ongoing temporary assignment with the potential to be extended.
• Friendly and supportive team environment.
• Opportunity to gain experience within a busy commercial business.
• Weekly pay.

If you're available immediately and enjoy working in a varied customer service and administration role, we'd love to hear from you. Apply today to be considered.