Assistant Service Manager – Epsom
We are recruiting for an experienced Assistant Service Manager, Senior Service Advisor or Aftersales Advisor to join a well-established, family-run main dealership in Epsom. Applicants must have previous Service Advisor experience within a busy automotive dealership, a strong understanding of service and repair processes, a Full UK Driving Licence and the right to work in the UK. No specific formal qualification is required.
Job Details
Location: Epsom, Surrey
Salary: £36,000–£40,000 basic + bonus
Hours: Monday–Friday, 8:00am–6:00pm, plus 1 in 3 Saturdays, 8:00am–1:00pm
Ref: 31836
Assistant Service Manager Company Benefits
Birthday off
Holiday allowance increasing with service
Company pension scheme
Life assurance for pension members
Discounts on vehicles, servicing, parts and accessories
Employee vehicle schemes, including zero-deposit options
Cycle to Work scheme
Occupational health and 24/7 employee support
Recruitment referral payments
Long-service benefits
Ongoing training and career developmentAssistant Service Manager Role
Support the daily operation of a busy dealership service department
Manage customer service and repair enquiries, bookings and workshop capacity
Liaise with technicians and Workshop Controllers to monitor repair progress
Keep customers informed and resolve service-related enquiries
Explain completed repairs and future maintenance recommendations
Identify suitable opportunities for additional repairs and service plans
Support warranty administration, dealership systems and accurate service recordsAssistant Service Manager Requirements
Previous automotive Service Advisor experience within a busy main dealership – essential
Strong knowledge of vehicle servicing, repairs and aftersales processes
Excellent customer service, communication and organisational skills
Confidence managing workshop bookings and customer expectations
Good understanding of dealership administration and systems
Full UK Driving Licence – essential
Right to work in the UKPrevious Senior Service Advisor experience would be advantageous. Kerridge dealership management system experience and familiarity with Volkswagen Group vehicles are desirable but not essential.
How to ApplyIf you're interested in this Assistant Service Manager vacancy in Epsom, apply with your CV or contact Robert Samuels at Octane Recruitment for a confidential discussion.
All applications will be handled in the strictest confidence.
Consultant: Robert Samuels
RSOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. We also recruit for related positions including Assistant Service Manager, Service Manager, Senior Service Advisor, Service Advisor, Aftersales Advisor, Aftersales Executive, Service Receptionist and Workshop Controller across the UK