Location: North Wales Start: ASAP Duration: TEMP TO PERM (6months as temp then will go to perm) Careermakers Recruitment are seeking an experienced customer care technician. The ideal candidate will have: * 1–2 years’ experience in the housebuilding industry * Excellent customer service and communication skills * Strong organisational and time management skills * High attention to detail and pride in quality workmanship * Ability to work independently and as part of a team * A driving licences and is comfortable driving around Key responsibilities * Attend to and complete customer repair requests to a high standard. * Manage workloads and update internal systems accordingly. * Coordinate appointments with customers, contractors, and suppliers. * Work closely with the Customer Care and Construction teams. * Identify opportunities to improve customer service and quality. * Support NHBC and Trustpilot targets, maintaining a 5-star customer experience. * Ensure customer issues are resolved efficiently and within agreed timescales. If you're interested apply now or contact us directly (phone number removed)