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Service Advisor

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Tewkesbury · Posted 16 Oct 2026 · 12 applicants

Full-Time
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We are currently seeking a skilled Vehicle Service Advisor to join our client’s reputable franchise-approved dealership in Tewkesbury. This is a rewarding opportunity for an experienced Service Advisor to advance their career within a well-established family-run business operating since 1984. Benefits: Competitive starting salary, negotiable based on experience Monthly performance-related bonuses 30 days annual leave including bank holidays Comprehensive manufacturer-approved training programmes, including ICE and electric vehicle courses Staff purchase discounts on vehicles, fuel, and convenience store items Workplace pension scheme Long-term career development opportunities within a supportive environmentDuties of a Service Advisor: Greet customers professionally upon arrival at the Service Department Schedule vehicles for servicing, maintenance, or repairs Liaise with the workshop team to track work progress and inform customers Upsell additional products and services where appropriate Arrange courtesy vehicles for customers, ensuring a seamless experience Keep customers updated on vehicle status and repair work Provide excellent customer service, ensuring total customer satisfaction Maintain accurate records and utilise dealer management systems effectivelyRequirements: Recent or current experience as a Vehicle Service Advisor or in a similar customer service-focused role within the motor industry (parts, sales, rental, etc.) Full UK driving licence with minimal points Strong organisational skills and IT literacy Excellent communication skills and ability to deliver high levels of customer service Experience with Kerridge/Keyloop dealership management systems is desirable but not essential Individuals with a strong customer service background in the motor trade, even without direct Service Advisor experience, will be consideredThis is an excellent opportunity for a dedicated professional to join a reputable dealership group and develop their career further as a Vehicle Service Advisor. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement, covering Tewkesbury and Gloucestershire, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today
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