Internal Sales Administrator

Location: Elland

Salary: £28,000 - £33000 dependant upon experience

Hours: Monday to Friday, 40 hours per week

Job Type: Full-time, Permanent

Are you a confident, organised customer service or sales support
professional who enjoys being part of a busy,

friendly team?

We’re recruiting on behalf of an established engineering business
in Elland that is looking for an Internal Sales Administrator to
join its team.

This is a varied role where you'll be at the heart of the
customer journey, supporting customers from initial enquiry and
quotation through to order processing and delivery. You’ll work
closely with sales, production and other internal teams to make
sure customers receive a responsive, reliable service.

If you enjoy building relationships, keeping things organised and
working in an environment where people are encouraged to
contribute ideas, this could be a great next move.

What you’ll be doing

* Handling incoming customer enquiries by telephone and email
* Processing customer orders accurately using Sage

* Preparing and sending customer quotations
* Keeping customers updated on orders, pricing and delivery times
* Building positive, professional relationships with customers
* Processing customer payments in line with company procedures
* Liaising with sales, production and other internal departments
to ensure orders run smoothly
* Resolving day-to-day customer queries and helping to find
solutions
* Maintaining accurate customer and order records
* Supporting the wider team to deliver an excellent customer
experience

What we’re looking for

Ideally, you'll have around 3-5 years' experience within customer
service, internal sales, sales administration or sales support.

Experience within an engineering, manufacturing, technical or
industrial environment would be beneficial, although we're
equally interested in people with strong transferable experience.

You’ll also need:

* Excellent communication skills and a genuinely customer-focused
approach
* Strong organisation and attention to detail
* Confidence speaking with customers over the phone
* The ability to manage several priorities at once
* A proactive, team-focused attitude
* Experience using Sage would be an advantage

What’s on offer

* £28 -£33,000 salary, depending on experience
* Monday to Friday working
* 40-hour working week
* 20 days' holiday plus bank holidays
* Company pension
* Employee Share Purchase Plan
* The opportunity to join an established engineering business
where customer service is genuinely valued
* A varied position with plenty of interaction across the
business

Interested?

If you have experience in customer service, sales administration
or internal sales and you're looking for a role where you can
become a valued part of a close-knit team, we'd love to hear from
you.

?Apply today for immediate consideration.

INDAB