Our Local Authority client based in The East Midlands are urgently looking to take on a homelessness officer to join their housing options service. The role is full-time 37 hours per week. However it is hybrid and offering 2 days in the office and 3 from home. Your day to day duties will include: • Interviewing and advising homeless people in relation to all available housing opportunities • Providing advice regarding their rights and responsibilities • Give appropriate assistance to such customers in accordance with the Council's statutory duties under the Housing Act 1996 Section 190 and Section 192 • Refer homeless people to suitable available housing options speedily and efficiently • Providing long term solutions and up keeping customer relations Essential Skills • Previous Housing Options Experience • Knowledge of the Housing Act • Customer Focused • Experience working with the Locata System