We are seeking an experienced and proactive Anti-Social Behaviour (ASB) Officer to join a busy housing team. You will be responsible for investigating and resolving reports of anti-social behaviour, tenancy breaches, and neighbourhood disputes, helping to create safer and more sustainable communities. Key Responsibilities * Manage a caseload of ASB, nuisance, harassment, and tenancy breach cases from initial complaint through to resolution. * Investigate reports of anti-social behaviour using a victim-centred and evidence-based approach. * Conduct interviews with complainants, witnesses, and alleged perpetrators. * Gather and assess evidence including witness statements, CCTV footage, diary sheets, and professional reports. * Develop and implement action plans to resolve cases and support vulnerable residents. * Work closely with local authorities, police, legal teams, support agencies, and community organisations. * Prepare legal documentation and attend court hearings where required. * Issue warnings, notices, injunctions, and take enforcement action in line with legislation and organisational policies. * Ensure accurate case recording and maintain detailed records on housing management systems. * Identify safeguarding concerns and make appropriate referrals. Essential Experience & Skills * Previous experience managing ASB cases within a housing association, local authority, or social housing environment. * Strong knowledge of ASB legislation, housing law, and tenancy enforcement. * Experience preparing legal case files and supporting court action. * Ability to manage complex caseloads and prioritise workloads effectively. * Excellent communication, negotiation, and conflict resolution skills. * Experience working in partnership with police, safeguarding teams, and external agencies. * Proficient in housing management systems and Microsoft Office. Desirable * CIH qualification or equivalent housing-related qualification. * Knowledge of safeguarding practices and domestic abuse procedures. * Experience with mediation and early intervention techniques. Key Words for CV-Library Search ASB Officer | Anti-Social Behaviour Officer | Neighbourhood Officer | Housing Officer | Tenancy Enforcement Officer | Community Safety Officer | Tenancy Management Officer | Housing Management Officer | Enforcement Officer | ASB Caseworker