Job Advert: Regional Operations FM ManagerTemporary to permanent
Home-based with travel across the region

Main PurposeReporting to the Account Manager on a National Total Facilities Management (TFM) Contract, the Regional Operations FM Manager is responsible for managing operations and delivering revenue targets within the Midlands region.
Key Responsibilities

• Collaborate with the Account Manager to develop annual business objectives, plans, and budgets.
• Deliver revenue within agreed budgets and targets.
• Plan and manage the work schedule for the region.
• Drive compliance with Health and Safety standards and ensure close-call reporting.
• Ensure teams have a consistent understanding of systems and processes.
• Support and contribute to continuous improvement initiatives.
• Understand, anticipate, and deliver client requirements, including monthly reporting.
• Foster a culture of customer centricity.
• Manage supplier relationships, including outsourced and subcontractor partners.
• Lead and manage direct reports, ensuring high performance and engagement.
• Maintain a high level of statutory compliance.

Size and Scope

• Direct management of approximately 4 Team Leaders.
• Overall responsibility for a region with a headcount of approximately 60.
• Reports to the Account Manager.
• Responsible for a large geographical area.
• Typically responsible for revenue up to £5 million.

Person Requirements

• Qualifications:
  • IOSH Managing Safety (or equivalent)
  • Legionella Responsible Person certification (desirable)
  • IWFM (desirable)
• Skills:
  • Strong communication, relationship management, and influencing skills
  • Decisive and accountable within an operational structure
  • Proven leadership skills with gravitas and credibility
  • Report writing and data presentation abilities
  • Experience with facilities management software (e.g., MRI Evolution)
• Experience:
  • Proven success in FM and Maintenance contract performance and leadership
  • Experience developing and delivering business plans
  • Experience managing contract performance and health & safety
  • Ideally, experience in TFM contracts and delivering against KPIs
  • Knowledge of SFG20 standards
  • Valid driving licence

Personal Profile

• Able to conduct Employee Engagement Visits (EEV)
• Strong initiative to drive change and improvement
• Excellent leadership, influencing, and communication skills
• Willingness to participate in an on-call rota (allowance paid)
• Willingness to travel around the region and occasionally elsewhere

What you'll get in return
This is a temporary to permanent role.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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