UK, Remote with regular travel (3 to 5 days a month)
£100,000 – £120,000 base (flexible for the right person), OTE up to £180,000 plus long-term incentive
FIND have partnered with a private equity backed UK IT managed services group to hire their first Head of AI.
Our client brings established regional IT providers together on one platform, supporting hundreds of small and medium-sized businesses across the UK. Backed by significant private equity investment, they’re acquiring at pace, with ambitious plans to multiply the size of the group over the next few years. Their customers are already asking for AI help, and building that offering is now a priority for the whole group. The remit is built to grow into a wider director-level role as revenue grows.
Job Description
Create the group’s first AI service line and own its commercial performance, working to targets set with the Operations Director and CFO
Get an initial AI offer out to customers early, then shape and deliver a longer-term roadmap
Design a range of AI services for SME customers, from getting businesses ready for Copilot through to automating everyday processes and ongoing AI support
Turn those services into clear, priced packages any business in the group can sell and deliver
Build your own team, starting with three hires across consulting, AI engineering and automation, and manage the budget behind it
Stay hands-on, building and demoing solutions yourself, particularly in the first year
Get account managers and engineers across the group confident selling and supporting AI
Put the right guardrails in place, working with compliance on data protection and the group’s ISO/IEC 42001 work
Keep leadership updated on revenue, pipeline, spend and progress each month Person Specification
Essential:
Has launched an AI or technology service and grown it into a revenue line
Experience turning AI or automation work into packaged, priced offerings rather than one-off projects
Practical, hands-on experience building with AI platforms such as Azure OpenAI, Copilot Studio or Azure AI Foundry
Has managed a budget and grown a team through hiring
Knows how to make AI safe to use, covering data, security and accuracy
Can explain AI clearly to business owners and coach others to sell and support it Desirable:
Background in an MSP, IT services firm or consultancy working with smaller businesses
Experience setting subscription or per-user pricing for a managed service
Familiarity with ISO/IEC 42001 or similar AI governance frameworks
Experience building workflow automation (e.g. Power Automate, Logic Apps)
Microsoft Azure AI Engineer Associate or similar certification Please get in touch for more information: (url removed)