Luxury Travel Consultant

An exciting opportunity has arisen to join a well-established luxury travel and lifestyle business, creating bespoke experiences for a discerning, high-net-worth client base.

This successful and growing company has built a strong reputation for delivering highly personalised travel experiences and exceptional customer service. This is a fantastic opportunity for a travel professional who is passionate about luxury travel and enjoys building lasting relationships with clients.

The Role

As a Luxury Travel Consultant, you will work closely with the business owner and team to create, manage and convert bespoke travel itineraries for clients seeking unique luxury experiences.

You will be responsible for delivering exceptional service throughout the customer journey, ensuring every itinerary is tailored to individual requirements and presented to the highest possible standard.

Key Responsibilities

• Creating and converting bespoke luxury travel itineraries
• Delivering outstanding customer service and exceeding client expectations
• Managing enquiries from initial consultation through to booking
• Researching destinations, travel trends and luxury experiences
• Building and maintaining strong relationships with clients and suppliers
• Producing engaging content for itineraries, emails and marketing materials
• Supporting PR and marketing initiatives
• Attending industry events, trade shows and familiarisation (FAM) trips
• Managing VIP requests and complex travel arrangements
• Supporting the day-to-day operation of the business

What's on Offer?

• Opportunity to work closely with an experienced business founder
• Exposure to luxury travel products and exclusive destinations
• Potential international travel through supplier visits and industry events
• Varied role with excellent development opportunities
• Supportive and entrepreneurial working environment
• Performance-related bonus potential

Skills & Experience Required

• Previous experience within luxury travel, hospitality, sales, concierge services or a customer-focused environment
• GDS experience (Sabre or Amadeus) desirable but not essential
• Excellent communication and relationship-building skills
• Strong organisational skills and attention to detail
• Self-motivated with a proactive approach
• Good Microsoft Office skills, including Word, Excel and PowerPoint
• CRM system experience advantageous
• Genuine passion for travel and customer service
• Ability to manage multiple priorities and meet deadlines
• Comfortable working independently and as part of a small team

Package

Location: Milton Keynes (office-based with hybrid flexibility available)
Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break)
Start Date: ASAP
Salary: Competitive, dependent on experience, plus bonus potential

Benefits

• Generous annual leave
• Birthday leave (where applicable)
• Career development opportunities
• Exposure to the luxury travel industry
• International travel opportunities
• Supportive team culture

Interested?

If you are passionate about luxury travel and are looking to join a growing business where you can make a real impact, we'd love to hear from you.

For a confidential discussion and more information, please contact Kristine at Reed Milton Keynes today.