The business provides a modern unified observability platform, helping organisations monitor complex cloud environments through data collection, visualisation and security insights. This is a strong opportunity to join at an early stage of the European growth journey, where you'll have real visibility and impact as the team scales.

What you'll do:

• Maintain system reliability, availability, and performance for cloud infrastructure and services to ensure continuous operations
• Monitor production environments and manage observability tools to track metrics, logs, and alerts for proactive issue detection
• Support incident response by troubleshooting issues, conducting root cause analysis, and leading post-incident reviews to prevent recurrence
• Manage and optimize cloud infrastructure on AWS, Azure, or GCP to improve resource utilization and cost efficiency
• Implement Infrastructure as Code (IaC) and automate deployments through CI/CD pipelines to accelerate delivery and reduce errors
• Enhance system scalability, resilience, and operational efficiency by identifying and applying improvements
• Support security best practices by ensuring compliance and coordinating vulnerability remediation efforts
• Collaborate with engineering and platform teams to drive service reliability improvements and operational excellence
• Perform system performance tuning, capacity planning, and infrastructure optimization to meet evolving business demands
• Execute additional platform engineering and operational tasks as assigned to support overall system health

What you'll bring:

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• 3-5 years of experience in SRE, DevOps, Cloud Infrastructure, or related roles
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP
• Familiarity with monitoring and observability tools
• Experience with CI/CD pipelines, Infrastructure as Code (IaC), and automation tools
• Knowledge of Linux systems, networking, Docker, and Kubernetes
• Basic scripting or programming skills (e.g., Python, Bash, or Go)
• Strong troubleshooting, problem-solving, and incident management skills
• Effective communication and teamwork skills in fast-paced environments
• Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, Google Cloud Professional) are strong advantageous
• English is mandatory; the ability to speak Chinese is a strong advantage.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates