Internal Sales Executive

Location: Exeter, Devon

Salary: Up to £38,000 per annum

Hours: Monday to Friday, 8:30am – 5:00pm

Working Pattern: Office based

About the Role

We’re currently recruiting for an exciting opportunity for an Internal Sales Executive to join a well-established and growing business based in Exeter.

Working as part of a close-knit office team, you’ll support the external sales function while managing inbound customer enquiries, processing orders and looking after an existing customer base.

This is a varied commercial role where you’ll work closely with sales, operations and transport to make sure customers receive the right products at the right time.

Key Responsibilities

• Handle inbound customer enquiries by phone and email
• Prepare accurate quotations and convert enquiries into orders
• Process customer orders from start to finish using SAP
• Maintain accurate pricing, stock and delivery information
• Manage and develop relationships with an existing customer base
• Identify opportunities to increase sales and develop customer accounts
• Support the external sales team with quotations, follow-ups and administration
• Liaise with operations and transport teams to coordinate stock availability and deliveries
• Deal with customer queries and resolve any delivery or order issues
• Keep customers updated throughout the order process
• Contribute towards branch sales targets
• Work collaboratively with colleagues across the wider branch

About You

Hands-on SAP experience is essential for this role. You must have proven experience using SAP within a sales, order processing or commercial environment.

We’re looking for someone who also has:

• Previous experience in internal sales, telesales, sales administration or commercial customer service
• Strong SAP experience and confidence navigating the system
• A confident and professional telephone manner
• Excellent customer service and relationship-building skills
• Strong attention to detail and accuracy
• The ability to manage a high volume of quotations and orders
• Good organisation skills and the ability to prioritise workload
• A team-focused and reliable approach

Experience within metals, steel, manufacturing, distribution or a similar industry would be beneficial but is not essential, as full product training will be provided.

What’s on Offer?

• Salary up to £38,000 per annum
• Monday to Friday, 8:30am – 5:00pm
• 1-hour lunch
• Full product training and induction
• Training through site visits, customer visits and ride-alongs
• Opportunity to join a well-established, market-leading business
• Friendly and collaborative working environment

Location: Exeter, Devon

Candidates based within approximately one hour of Exeter will be considered, so the search is not limited to the immediate Exeter area.

If you have strong SAP experience and are looking for your next opportunity within internal sales, customer service or a commercial environment, we’d love to hear from you.